It’s that time of year again! If your child needs a camp form completed by our office, please drop it off as soon as possible! *DID YOU KNOW? Forms can be uploaded through the Patient Portal and then returned to you once completed. Due to the increased volume of forms during this time of year,
The Cures Act The purpose of the Cures Act is to give patients better access to their own electronic medical records. Additionally, New York State requires consent from patients 12 years and older before sharing confidential medical information. Through this process, our goal is to help our teens begin to take charge of their own
Let Me M-Ask You A Question… We are receiving many phone calls and portal messages regarding mask requirements/exemptions for children in school. As noted in guidance from the American Academy of Pediatrics, the Centers for Disease Control and Prevention, and state and local health departments, cloth face masks are an important tool in preventing the
So. Many. Calls. We understand the growing concern in the community with the COVID19 pandemic. As a result, there has been a significant increase in our call volume to the office on a daily basis. While we do want to address all of your concerns, our triage nurses are very focused on addressing sick patient
Nursing Responses via Portal Due to the high volume of calls we are receiving, if you have the Patient Portal, we will be responding to triage messages via Portal as much as possible. This will help us to answer your questions/concerns in a more efficient way. We thank you for your understanding during this very
Requests for a refill on your child’s controlled medication (ie. stimulant medication for ADD/ADHD) will be processed within 3 business days (defined as Monday – Friday; weekend days do NOT count!) When completed, the office will not be calling caregivers due to significant call volumes. If you would like to know whether your refill has
It’s coming up on that time of year! If your child needs a camp form completed by our office, please drop it off as soon as possible! *NOTE: Did you know that you can upload these forms through the Patient Portal? Due to the increased volume of forms during this time of year, there will be
Did you know…? Genesis Pediatrics has a Patient Portal available to all of our patient families. It is a way for caregivers to communicate with our staff and obtain patient information, whether it be a non-urgent medical question to be answered, or the need to obtain a letter/form or lab results. It is also a