News & Events

Calling the Answering Service

Genesis Pediatrics would like to make you aware that if you call our Answering Service for a question about your child after office hours, the phone call you will receive from the Night Nurse service will be an out-of-area number on your caller ID (ie. not a ‘585’ area code). Please make sure you pick up the call so you can speak to a nurse!

You can always refer to your GAP packet for information/advice – an electronic version is available on our website so you will always have it on-the-go!  Please refrain from using the after hours Answering Service for questions that are non-urgent. 

Thank you for helping Genesis Pediatrics provide the best care possible for your children!

 

PLEASE NOTE THIS CHANGE:

All refill requests for controlled substances (ie. stimulant medications) must go through the Patient Portal.