News & Events

RECALL: Auvi-Q Epinephrine Injectors

Sanofi U.S. is voluntarily recalling all Auvi-Q epinephrine auto-injectors due to suspected malfunctions that could deliver the wrong dose of medication.

Patients who use Auvi-Q should call their pharmacy for an alternate epinephrine auto-injector. They only should use Auvi-Q in the case of a life-threatening allergic reaction in which no other injector is immediately available and then call 911.

Anyone experiencing adverse reactions after using Auvi-Q should contact their doctor and submit a report to the FDA at www.fda.gov/MedWatch/report or call 800-332-1088.

For instructions on returning their devices, Auvi-Q customers can contact the company at www.Auvi-Q.com, by email at cs@sanofi.com or by phone at 866-726-6340. Sanofi will reimburse customers for the out-of-pocket costs of purchasing a new auto-injector.

PLEASE NOTE THIS CHANGE:

All refill requests for controlled substances (ie. stimulant medications) must go through the Patient Portal.