News & Events

Important Office Transition

IMPORTANT NOTICE

Over the first week of March, we transitioned our computer system, migrating from single family style accounts to individual patient accounts.   

As a result, there has been a bit of a delay at check-in            as we verify each child’s demographic and financial information, as well as obtain a new copy of each child’s insurance card. 

  We recommend that you arrive 15-20 minutes early for your appointment as we continue this transition. 

How will you be affected by this transition?

  • You will need to bring all insurance cards to your next appointment. 

  • Temporarily, the registration and check-in process may be longer. (Arriving 15-20 mins early will help reduce wait times)

  • You will now receive separate billing statements for each child.

  • This upgrade will help us to better serve you.                                                                                            

     We thank you for your patience during this process.

PLEASE NOTE THIS CHANGE:

All refill requests for controlled substances (ie. stimulant medications) must go through the Patient Portal.